Terms of Service

Thank you for using the Prepmo service. The following Terms of Service control all use of the website located at https://www.prepmo.com/ and all content, services, and products available at or through the website or through our mobile app.  

Please read this agreement carefully before accessing or using the website. Because it is such an important contract between us and you, our users, we have tried to make it as clear and user-friendly as possible. For your convenience, we have presented these terms in a non-binding summary format as well as the full legalese. You can click on any of the topics to read the full legally binding text of each section. Please read each section thoroughly.

By accessing or using any part of the website, you agree to the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. The website is available only to individuals in the United States who are at least 13 years old.


  1. Definitions. The following terms are used throughout the agreement, and have specific meanings. You should know what each of the terms means.

    1. The “Service” refers to the applications, software, products, and services provided by Contentz LLC (dba Prepmo), including without limitation the Mobile App.

    2. The “Agreement” refers, collectively, to all the terms, conditions, and notices contained or referenced in this document (the “Terms of Service”) and all other operating rules, policies (including, without limitation, the Prepmo Privacy Statement, incorporated by reference in this Agreement and available at https://www.prepmo.com/privacy/) and procedures that may be published from time to time on the Website by Prepmo.

    3. The “Website” refers to Prepmo’s website located at https://www.prepmo.com/, and all content, services, and products available at or through the Website.

    4. The “Mobile App” refers to the mobile application and service provided by Prepmo, together with any updates, and all content, services, and products available at or through the mobile service.

    5. “The User,” “You,” and “Your” refer to the individual person, company, or organization that has visited or is using the Website and/or Service.

    6. “Prepmo,” “Prepmo,” “We,” and “Us” refer to Contentz LLC, as well as its affiliates, directors, subsidiaries, contractors, licensors, officers, agents, and employees. It also refers to our affiliate sites, http://www.leagueprints.com/ and http://www.g8rocket.com/.

    7. “Content” refers to content featured or displayed through the Website, including without limitation text, documents, information, data, articles, images, photographs, graphics, software, applications, video recordings, audio recordings, sounds, designs, features, and other materials that are available on the Website. "Content" also includes Marks and Services. “Content” also includes user-generated content, such as user profile images.

    8. “Mark” refers to a trademark, trade name, service mark, trade dress, logo, custom graphics, or icon.

  2. User Account Responsibilities.  You do not need to create an account to use our service, but you may choose to create an account. You, and you alone, are responsible for your account and anything that happens while you are signed in to or using your account. Your security is your responsibility.

    1. Use of the Website. You may use the Website without creating an account. However, whether you do or do not create an account, you are still subject to these Terms of Service, including the conduct restrictions of Section 3.

    2. User Account. If you sign up for the Service, you will create a personalized account which includes a unique username and a password to access the Service.

    3. Account Requirements. Your account will include your first and last name, your email address, and a unique password. Alternately, you may use your Facebook or Twitter account to create an account with us.

    4. User Account Security.

      1. You are fully responsible for all activities that occur under the account and any other actions taken in connection with the account.

      2. You are responsible for maintaining the security of your User account.

      3. You will promptly notify Prepmo of any unauthorized use of, or access to, our Service of which you become aware, including any unauthorized use of your password or account.

  3. Use and Conduct Restrictions. You are allowed to use the service as long as you follow a few basic rules. The following Use Restrictions and Conduct Restrictions are the basic rules we expect users to follow while using Prepmo. We are not responsible for the content our users post.

    1. Conduct on Prepmo. You agree that you will not under any circumstances, transmit any content (including text, software, images, or other information) that:

      1. is unlawful or promotes unlawful activities;

      2. defames, harasses, abuses, threatens, or incites violence towards any individual or group;

      3. is pornographic, discriminatory, or otherwise victimizes or intimidates an individual or group on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability;

      4. is spam, is machine- or randomly-generated, constitutes unauthorized or unsolicited advertising, chain letters, any other form of unauthorized solicitation, or any form of lottery or gambling;

      5. contains or installs any viruses, worms, malware, Trojan horses, or other content that is designed or intended to disrupt, damage, or limit the functioning of any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any data or other information of any third party;

      6. infringes on any proprietary right of any party, including patent, trademark, trade secret, copyright, right of publicity, or other rights;

      7. impersonates any person or entity, including any of our employees or representatives; or

      8. violates the privacy of any third party.

    2. Users Must Be Over Age 13. You represent that you are over the age of 13. Prepmo does not target our Content to children under 13, and we do not permit any Users under 13 on our Service. If we learn of any User under the age of 13, we will terminate that User’s account immediately. If you are a resident of a country outside the United States, your country’s minimum age may be older; in such a case, you must be your country’s minimum age in order to use our Service.

    3. No Liability For User Interactions; Prepmo May Monitor Interactions. Any liability, loss or damage that occurs as a result of any User interactions that you input or receive through your use of the Service is solely your responsibility. At our discretion, we, or technology we employ, may monitor and/or record your interactions with the Service.

    4. Prepmo May Remove or Deny Access. We have the right (though not the obligation) to determine whether any use of our Service is appropriate and complies with these Terms of Service; and we may terminate or deny access to the Service to any User for any reason, with or without prior notice.

    5. Compliance With Laws. You represent and warrant that: (i) you have the authority to, and are of legal age to, bind yourself to this Agreement; (ii) your use of the Service will be solely for purposes that are permitted by this Agreement; (iii) your use of the Service will not infringe or misappropriate the intellectual property rights of any third party; and (iv) your use of the Service will comply with all local, state and federal laws, rules, and regulations, and with all other Prepmo policies.

  4. Content You Submit. You own your content, but you allow us certain rights to it, so that we can create the items you have requested. We have the right to refuse service.

  1. Responsibility for Content. You may submit content, such as event program designs, yearbooks, banners, or other content through the Service (“User-Generated Content”). You are solely responsible for the content of, and any harm resulting from, any User-Generated Content that you post, upload, link to or otherwise make available via the Service, regardless of the form of that content. We are not responsible for any public display or misuse of your User-Generated Content.

  2. Right to Post. You represent and warrant that you have the right to post all User-Generated Content you submit, and you have fully complied with any third party licenses relating to User-Generated Content.

  3. Ownership of User-Generated Content. You retain all ownership of, control of, and responsibility for User-Generated Content you create.

  4. License Grant. Solely to allow us to use Content you submit through the Service reasonably without violating any rights you have in it, you grant us the following rights: by posting any Content via the Website, you expressly grant Prepmo and our successors a non-exclusive, worldwide, transferable, sublicenseable, fully-paid and royalty-free license to use, reproduce, display, modify, adapt, distribute, and perform the Content in connection with Prepmo’s business purpose. This license does not grant Prepmo the right to sell User-Generated Content or otherwise distribute it outside of our Service. This license will terminate at the time when the Content is removed from the Service.

  1. Third Party Content. There may be content from other people on our website, such as advertising or links to other websites. Because we can not control that content, we are not responsible for that content or for the websites that content may link to.

    1. Access To Third Party Content. By using the Service, you will be able to access Content belonging to or originating from third parties (“Third Party Content”). Your use of the Service is consent for Prepmo to present this Content to you. You acknowledge all responsibility for, and assume all risk for, your use of Third Party Content.

    2. No Responsibility For Third Party Content. As part of the Service, Prepmo may provide you with convenient links to third party website(s) as well as other forms of Third Party Content. These links are provided as a courtesy to Service subscribers. We have no control over third party websites or content or the information, goods or services available on them. By linking to such content, we do not represent or imply that we endorse these sites or content. We are not responsible for any Third Party Content accessed through our Website. If you decide to leave the Website and access Third Party Content, you do so at your own risk and you should be aware that our terms and policies no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any such content.

    3. No Authorization To Use Third Party Content. This Agreement does not authorize you to distribute, publicly display, publicly perform, make available, alter, or otherwise use any Third Party Content except as permitted by this Agreement.

  2. Copyright Infringement and DMCA Policy. If you believe that content on our website violates your copyright, please contact us in accordance with our Digital Millennium Copyright Act Policy.

    1. Prepmo’s DMCA Policy. If you are a copyright owner or an owner’s agent and believe, in good faith, that any materials provided on our Service infringe upon your rights, you may submit a notification pursuant to the Digital Millennium Copyright Act (see 17 U.S.C 512) (“DMCA”) by sending a properly formatted takedown notice to Prepmo’s designated copyright agent at 1900 Camden Avenue, San Jose, CA 95124.

If Prepmo takes action in response to an Infringement Notice, we will make a good faith attempt to contact the party that made such content available by means of the most recent email address, if any, that party provided to us. Your DMCA takedown notice may be forwarded to the party that made the content available or to third parties such as ChillingEffects.org.

  1. Intellectual Property Notice. We own the service and all of our content in it. In order for you to use it, we give you certain rights to our content, but you may only use our content in the way we have allowed.

    1. Prepmo and our licensors, vendors, agents, and/or our content providers retain ownership of all intellectual property rights of any kind related to the Website, Mobile App, and Service. Other graphics and logos used in connection with the Website and the Service may be the Marks of other third parties. This Agreement does not transfer from us to you any Prepmo or third party intellectual property, and all right, title, and interest in and to such property will remain solely with us or the owner of the Marks. We reserve all rights that are not expressly granted to you under this Agreement or by law.

  2. Email Communications. We use email and electronic means to stay in touch with our users.

    1. Electronic Communication Required. For contractual purposes, you (i) consent to receive communications from Prepmo in an electronic form via the email address you have submitted or via the Service; and (ii) agree that all Terms of Service, agreements, notices, disclosures, and other communications that Prepmo provides to you electronically satisfy any legal requirement that those communications would satisfy if they were on paper. This section does not affect your non-waivable rights.

    2. Legal Notice To Prepmo Must Be In Writing. Communications made through email or the Service’s private messaging system will not constitute legal notice to Prepmo or any of its officers, employees, agents or representatives in any situation where notice to Prepmo is required by contract or any law or regulation.

  3. Termination. You may cancel this agreement and close your account at any time.

    1. If you wish to terminate this Agreement or your account with the Service, you may simply discontinue using Prepmo. If you wish to delete your User Personal Information (as defined in the Prepmo Privacy Statement), please contact us at info@prepmo.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements, but barring legal requirements, we will delete your full profile within 30 days.

    2. We may terminate your access to all or any part of the Website at any time, with or without cause, with or without notice, effective immediately.

    3. All provisions of this Agreement which by their nature should survive termination will survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

  4. Payment. You are responsible for all fees charged to your account. We are responsible for providing you full transparency and clear information about how those fees are charged.

    1. Pricing. A small convenience fee will be added to your cart when purchasing items through Prepmo. Please contact info@prepmo.com to discuss any disputes regarding payment.

    2. Authorization. By agreeing to these Terms, you are giving us permission to charge your on-file credit card, PayPal account, or other approved methods of payment for fees that you authorize for Prepmo. Depending on the transaction, we may charge you on a one-time or recurring basis.

    3. Responsibility for Payment. You are responsible for all fees, including taxes, associated with your use of the Service. By using the Service, you agree to pay Prepmo any charge incurred in connection with your use of the Service, unless you dispute the matter by sending email to info@prepmo.com. You are responsible for providing us with a valid means of payment.

    4. Our Responsibilities. We agree to present you with a full invoice of each charge in advance of charging your credit card or PayPal account. We will also provide a full invoice on demand. Since our Service is delivered in full upon ordering, we do not provide refunds.

  5. Disclaimer of Warranties. We provide our service as is, and we make no promises or guarantees about this service. Please read this section carefully; you should understand what to expect.

    1. Prepmo provides the Website, the Mobile App, and the Service “as is,” without warranty of any kind. Without limiting the foregoing, Prepmo expressly disclaims all warranties, whether express, implied or statutory, regarding the Website, the Mobile App, and the Service including without limitation any warranty of merchantability, fitness for a particular purpose, title, security, accuracy and non-infringement.

    2. Without limiting the foregoing, neither Prepmo nor its suppliers and licensors make any warranty or representation that the information we provide or that is provided through the Service is accurate, reliable or correct; that the Service will meet your requirements; that the Service will be available at any particular time or location; that the Service will function in an uninterrupted manner or be secure; that any defects or errors will be corrected; or that the Service is free of viruses or other harmful components. You assume full responsibility and risk of loss resulting from your downloading and/or use of files, information, content or other material obtained from the Service. Some jurisdictions limit or do not permit disclaimers of warranty, so this provision may not apply to you.

  6. Limitation of Liability. We will not be liable for damages or losses arising from your use of the service or arising under this agreement. Please read this section carefully; it limits our obligations to you.

    1. To the extent permitted by applicable law, in no event will Prepmo be liable to you for any loss of profits, use, or data, or for any incidental, indirect, special, consequential or exemplary damages, however arising, that result from (i) the use, disclosure, or display of your User-Generated Content; (ii) your use or inability to use the Service; (iii) the Service generally or the software or systems that make the Service available; or (iv) any other interactions with Prepmo or any other user of the Service, whether based on warranty, contract, tort (including negligence) or any other legal theory, and whether or not we have been informed of the possibility of such damage, and even if a remedy set forth in this agreement is found to have failed of its essential purpose. We will have no liability for any failure or delay due to matters beyond our reasonable control. Some jurisdictions limit or do not permit disclaimers of liability, so this provision may not apply to you.

  7. Release and Indemnification. You are responsible for your use of the service. If you harm someone else or get into a dispute with someone else, we will not be involved.

    1. You agree to indemnify and hold harmless Prepmo from and against any and all claims and expenses, including attorneys’ fees, arising out of your use of the Website, the Mobile App, and the Service, including but not limited to your violation of this Agreement.

  8. Modification of Terms of Service. Prepmo may modify this agreement, but we will notify users of changes that affect your rights.

    1. Prepmo reserves the right, at our sole discretion, to amend these Terms of Service at any time and will update these Terms of Service in the event of any such amendments. Prepmo will notify our Users of material changes to this Agreement at least 30 business days prior to the change taking effect by posting a notice on our home page or by sending an email to the email address you provided upon account creation. For non-material modifications, your continued use of the Website constitutes agreement to Prepmo’s revisions to these Terms of Service.

  9. Arbitration Agreement. In the unlikely event that a dispute arises between you and us, you agree to resolve most claims through arbitration. The following section explains our arbitration policy. Please read it very carefully, as it affects your rights.

    1. Arbitration. Should a dispute arise between you and Prepmo, we would like to provide you with a neutral and cost-effective means of resolving the dispute quickly. Therefore, for any claim (except for claims for injunctive or equitable relief or claims regarding intellectual property rights) under this Agreement where the total amount of the award sought is less than $75,000, either party may elect to resolve any dispute arising under this Agreement through binding non-appearance-based arbitration.

    2. Procedure.

      1. In the event of a dispute, the party seeking relief must first notify the opposing party in writing of the dispute and the intention to seek relief.  Within thirty days of receiving a notice, the opposing party must send a written response, and the two parties must enter into negotiations. If the two parties are not able to resolve the dispute within thirty days after the opposing party has sent its response, either party may elect to enter into binding arbitration.

      2. The party electing arbitration must initiate it in accordance with the Commercial Arbitration Rules of the American Arbitration Association (“the AAA”), as modified by this Agreement, available at the AAA website www.adr.org or by calling the AAA at 1-800-778-7879. The arbitration will be conducted by an arbitrator with expertise in the relevant field. If the amount at stake is less than $10,000, the party seeking relief may opt to conduct the arbitration by telephone, online, or based solely on written submissions. If the amount at stake exceeds $10,000, the right to a hearing will be determined by the AAA rules. Unless both parties agree otherwise, any in-person arbitration hearings will take place in the county (or parish) in which the most recent billing address you provided to us is located.

      3. Regardless of which party initiates arbitration, we will pay all filing, administration, and arbitrator fees, unless your claim exceeds $75,000. However, if the arbitrator not only rules against you but also finds that either the substance of your claim or the relief you requested is frivolous or brought for an improper purpose (as measured by the standards of Federal Rule of Civil Procedures 11(b)), then the AAA rules will govern payment of fees, and you may be responsible for them. You agree to reimburse us for all payments that are your obligation to pay.

    3. No Right to Jury Trial. You acknowledge that you are waiving your right to a jury trial. Section 15 of this agreement is governed by the Federal Arbitration Act.

  10. Miscellaneous. This agreement is controlled by California law. You, and you alone, are responsible for any obligations you agree to under this contract. If we are involved in a merger or we are bought, we may transfer this agreement, as long as your rights are protected. You may only agree to these terms if you are able to form a binding contract in your state.  These terms, including our Privacy Policy, are the complete agreement between us, and no other terms apply.

    1. Governing Law. Except to the extent applicable law provides otherwise, this Agreement between you and Prepmo and any access to or use of the Website or the Service are governed by the federal laws of the United States of America and the laws of the State of California, without regard to conflict of law provisions. You and Prepmo agree to submit to the exclusive jurisdiction and venue of the courts located in the County of Santa Clara, California, except as provided below in this Agreement.

    2. Limitation of Term of Action. You agree that any cause of action related to or arising out of your relationship with Prepmo must commence within ONE year after the cause of action accrues. Otherwise, such cause of action is permanently barred.

    3. Non-Assignability. Prepmo may assign or delegate these Terms of Service and/or the Prepmo Privacy Statement, in whole or in part, to any person or entity at any time with or without your consent. You may not assign or delegate any rights or obligations under the Terms of Service or Privacy Statement without Prepmo’s prior written consent, and any unauthorized assignment and delegation by you is void.

    4. Section Headings and Summaries Non-Binding. Throughout this Agreement, each section includes titles and brief summaries of the following terms and conditions. These section titles and brief summaries are not legally binding.

    5. Severability. If any part of this Agreement is held invalid or unenforceable, that portion of the Agreement will be construed to reflect the parties’ original intent. The remaining portions will remain in full force and effect. Any failure on the part of Prepmo to enforce any provision of this Agreement will not be considered a waiver of our right to enforce such provision. Our rights under this Agreement will survive any termination of this Agreement.

    6. Complete Agreement. These terms of service, together with the Prepmo Privacy Statement at http://www.Prepmo.com/privacy, represent the complete and exclusive statement of the agreement between you and Prepmo. This Agreement supersedes any proposal or prior agreement oral or written, and any other communications between you and Prepmo relating to the subject matter of these terms. This Agreement may only be modified by a written amendment signed by an authorized executive of Prepmo, or by the posting by Prepmo of a revised version.

    7. Authorization to Contract. You represent and warrant that if you are an individual, you are of legal age to form a binding contract, or that if you are registering on behalf of an entity, that you are authorized to enter into, and bind the entity to, these Terms of Service and register for the Service.


You acknowledge that you have read these Terms of Service, understand the Terms of Service, and will be bound by these terms and conditions.


  • All sales are final! No cancellations, refunds, or exchanges.

    • In the event of a rescheduled game or event:

      • No cancellations, refunds, or exchanges.

      • If an event is postponed, the tickets will be honored for the new date of the event.

      • New tickets will not be issued.

      • In case of a rainout or strike for a sporting event, no refunds will be made.

    • In the event of a cancelled event, which has no reschedule date, credit cards charges related to the event shall be reimbursed.


  • Internet sales are not in real time; therefore, all tickets are subject to availability and change.

    • Ticket availability and prices quoted are subject to change without notice.

      • Ticket prices and availability are not guaranteed until orders are confirmed.

      • PrepMo further reserves the right to refuse any order at our discretion.

      • We will contact you if the tickets you ordered are no longer available or if we are unable to fill the order as you requested.

  • Typographical Errors

    • In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers (host of the event), PrepMo shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.

      • PrepMo shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, PrepMo shall immediately issue a credit to your credit card account in the amount of the charge.

  • Ticket Prices.

    • All prices are guaranteed at the time the order is confirmed.

    • All prices are quoted in U.S. Dollars unless otherwise stated.


  • Processing Fees

    • Our convenience charge reflects our commitment to ensure that you will receive the best tickets, the highest level of customer service, and the Guarantee that your tickets are authentic.


  • Confirmed Orders.

    • You will be notified by email once your order is confirmed.

      • PrepMo is not responsible for email confirmation not received.


  • Tax.

    • Most tickets that we sell are not taxed.

    • We collect tax as required by law.


  • Selling tickets on PrepMo.

    • When selling tickets to PrepMo., the following has to be strictly adhered to.

      • The supplying party shall not provide fraudulent information or be involved in the transfer of counterfeit tickets or passes.

      • The supplying party grants rights to PrepMo to promote events. Event owners in general must provide PrepMo (10) complimentary General Admission tickets for promotional purposes.

      • A faxed or scanned copy of the actual tickets and the supplier legal identification may be required.

      • For large transactions, you authorize PrepMo to do financial and criminal background checks.

      • The supplying party is liable for any loss associated with selling fraudulent or counterfeit tickets.

      • For any harm that comes to PrepMo, the supplying party agrees to pay liquidated damages in the amount of ten (10) times the value the tickets were sold for.

      • Any fraudulent or counterfeit ticket transaction will be forwarded to local, state, and federal law enforcement agencies for civil and criminal prosecution.

  • Delivery.

    • Tickets are all delivered via electronic mail or purchasers can download a copy of their tickets on PrepMo.com.

    • It is the consumer’s duty to either print out the tickets that have been purchased in order to allow for personnel to check their tickets upon entry to the event, or to provide the personnel at the entry gate to check their tickets using a smart phone and or ipad or other tablet that will allow the consumer to present the ticket electronically at the entrance to the event.


  • Will-Call

    • It shall be to the discretion of the supplier whether tickets can be obtained from the box office.  PrepMo is not responsible for providing for or holding tickets once the tickets have been purchased.  


  • Weather

    • Postponement or cancellation of events due to weather conditions are beyond the control of PrepMo.

      • No refund for unused services, or allowance for the loss of enjoyment caused by weather conditions, will be made by PrepMo

      • Customer assumes all weather risks as there will be NO refunds for rainouts or other weather conditions, acts of Nature or other events that disrupt play.

      • All events purchased through us should be considered as "rain-or-shine" final purchases.

  • Transportation

    • PrepMo shall not be held responsible for damages, for delays, cancellations or unavailability of public or private transportation caused by an act of God, by acts of war, riot, civil commotion, by an act of State, by strikes, fire, flood, restricted availability, or by the occurrence of any other event beyond the control of PrepMo.


  • Credit card payment

    • We accept VISA, MasterCard, American Express and Discover.

      • Your name and home address must exactly match the address on your monthly credit card statement or the transaction will be denied. The billing address will be verified with your credit card company.

      • Failure to provide a correct billing address will result in delays in processing your order, which may result in tickets not being available.

      • PrepMo will not be responsible for undeliverable tickets.

        • It is a violation of law to place an order in a false name or with an invalid credit card.

      • Please be aware that if you do not give us your real name, your web browser transmits a unique Internet address to us that can be used by law enforcement officials to identify you.

      • Fraudulent users will be prosecuted to the fullest extent of the law.

      • Placing an order through our website acknowledges that you hereby authorize PrepMo to charge your credit card for this order and subsequent phone purchases.

  • Tickets

    • Upon delivery of tickets, you must review all documents for accuracy.

    • PrepMo will not be responsible for any discrepancies if you do not contact us within 24 hours after receiving tickets.

    • When you receive your tickets, keep them in a safe place.

      • Tickets cannot be replaced if they are lost, stolen or damaged.

      • Please note that direct sunlight or heat can damage some tickets.


  • Ticket resale laws

    • Void where prohibited. Under California law it is illegal for one to “scalp” tickets.